Privacy Policy
Effective Date: May 27, 2025
This Privacy Policy explains how GlassRoot Medical Center (“we,” “our,” “us”) collects, uses, protects, and shares your personal health information, in accordance with the Health Insurance Portability and Accountability Act (HIPAA), the Health Information Technology for Economic and Clinical Health Act (HITECH), and applicable privacy laws in the State of Illinois and the United States.
1. Who We Are
GlassRoot Medical Center is a medical facility specializing in pain management and rehabilitation. We are located at:
Urbana-Champaign Independent Media Center
202 S. Broadway, Urbana, IL
📧 Email: [email protected]
☎ Phone: +1 (217) 344-8820
🌐 Website: https://grassrootsradioconference.org
2. What Information We Collect
We may collect the following types of information from our patients and visitors:
- Personal identifiers (e.g., name, address, email, phone number)
- Health and medical information (e.g., diagnoses, treatments, prescriptions)
- Insurance and billing details
- Communication preferences and appointment history
- Website usage data (e.g., browser type, IP address, cookies)
3. How We Use Your Information
Your information may be used to:
- Deliver medical care and coordinate treatment plans
- Communicate with you regarding appointments, results, or services
- Bill insurance providers and process payments
- Comply with legal and public health requirements
- Improve the functionality and usability of our website
4. Our Commitment to Data Security
We implement administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. This includes encrypted communications, secure medical records, password-protected systems, and staff training.
5. When We Share Your Information
We may share your personal or health data only under the following conditions:
- With other healthcare providers for the purpose of treatment
- With health insurers for payment and claims processing
- With trusted third-party service providers under HIPAA-compliant agreements
- With legal authorities when required by law (e.g., subpoenas, public health mandates)
We do not sell or rent your personal health information.
6. Your Rights Under HIPAA
As a patient, you have the right to:
- Request access to your health records
- Request correction of inaccurate or incomplete data
- Receive a record of disclosures of your information
- Request confidential communications or restrict certain uses
- Withdraw consent for optional communications
- File a complaint if you believe your rights have been violated
To exercise these rights, contact us using the information listed above.
7. Cookies and Website Tracking
Our website may use cookies to improve user experience, track site traffic, and manage security. These cookies do not contain personal health information and may be disabled through your browser settings.
8. Retention of Your Information
We retain medical and personal data for as long as necessary to provide care and meet legal obligations. When data is no longer needed, it is securely destroyed or anonymized.
9. Changes to This Policy
We reserve the right to update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on our website with a new effective date.
10. Contact Us
If you have questions or concerns about your privacy or this policy, please contact:
GlassRoot Medical Center
Urbana-Champaign Independent Media Center
202 S. Broadway, Urbana, IL
Email: [email protected]
Phone: +1 (217) 344-8820
Website: https://grassrootsradioconference.org
You may also file a complaint with the U.S. Department of Health & Human Services Office for Civil Rights at hhs.gov/ocr/privacy.
Thank you for trusting GlassRoot Medical Center. Your care, comfort, and privacy are our highest priorities.